Our story

Born from friction.
Built for Minnesota providers.

CarePilot didn't start as a software idea. It started as a response to a very specific kind of friction inside Minnesota's DHS system.

A system built to change the system

Agencies were doing important work—but managing it with tools that weren't built for compliance, scale, or clarity. Spreadsheets for credentials. Shared drives for documentation. Email threads for audit prep.

CarePilot was built to change that. To create a system where compliance isn't a burden, documentation isn't scattered, and agencies can operate with confidence— not anxiety.

Stop managing compliance. Start delivering care.

2019
Founded in Minneapolis
500+
Providers served
100%
Audit success rate
St. Paul, Minnesota
Minneapolis · St. Paul · Greater MN
Our mission

Empower every Minnesota DHS provider with the tools and clarity to deliver excellent care—compliantly, confidently, and without the chaos.

Our vision

A Minnesota where no agency loses a claim, fails an audit, or turns away a client because of broken compliance systems.

The North Star Principle

Every feature we build points toward the same fixed point: the well-being of the person receiving care.

Three principles that guide everything

Integrity first

We never cut corners on compliance guidance. When regulations change, we update the platform and communicate proactively—no hidden updates, no surprises on audit day.

Local roots

Our team lives and works in Minnesota. We know your county social workers, your DHS regional contacts, and the nuances of state regulations that no out-of-state platform can replicate.

People over process

Compliance is a means, not the end. We design every feature with the care recipient in mind—because better-run agencies deliver better care.

Deeply rooted in the communities we serve

From the Iron Range to the Twin Cities metro, from suburban Hennepin County to rural Greater Minnesota—we know the landscape because we're part of it.

Work with us
87
Agencies across Minnesota
12
MN counties covered
6yr
In the Minnesota market
4.9
Average customer rating